Frequently asked questions
What’s included in the “I Deserve This” Self-Care Edit?
Your edit includes five self-care essentials: an expandable bamboo bath tray, 3D mesh bathtub pillow, silicone facial cleansing brush, silicone bath scrubber towel, and a 2-in-1 scalp & body massage brush. Everything has been thoughtfully curated to help you create your own relaxing at-home self-care ritual.
How long will delivery take?
Standard delivery takes approximately 5–10 working days. Once your order has been dispatched, you’ll receive tracking information so you can follow your delivery.
How much does delivery cost?
Standard delivery is R99 nationwide within South Africa. Your delivery fee will be shown at checkout before you complete your order.
Will my items be the same colour as pictured?
Product colours may vary depending on availability. While the design and functionality of each item will remain consistent, we cannot guarantee the exact colour shown in the product images.
What if there’s a problem with my order?
If your order arrives damaged, defective or incorrect, please contact us within 24 hours of receiving your order so we can assist. Please include your order number and clear photos of the item and packaging to help us resolve the issue as quickly as possible.